If you’ve never signed up for a hosting account or you are switching companies and the new one deploys a Control Panel tool that you have not seen before, you may get puzzled about how to execute a particular task in your account or on your personal computer. Because of this, lots of web hosts have set up a knowledge base, which recounts the most common questions and problems connected with the specific platform they use, instead of including only general facts. Such a knowledge base will allow you to find the needed info swiftly and effortlessly, so you will not have to dedicate plenty of time and effort to issues that might require something as simple as pushing a button or marking a tickbox. Thus, not only can you get things done, but you can also discover tons of new and valuable things, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
All shared web hosting services that we’re offering come with an extensive knowledge base where you can find everything you need to know with regards to your hosting account. Regardless of whether you aim to set up a brand new MySQL database, to forward a domain using an .htaccess configuration file or to set up an e-mail address on your PC or hand phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you visit a given section of your Hepsia Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. If you wish to check the complete article collection and get informed about all the functions that Hepsia is offering, or simply to read general information about the hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our utmost to encompass any predicament that you could possibly stumble upon, but if you do not find what you are looking for, you can always touch base with us, as our customer service team representatives are available 24/7.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled a comprehensive online knowledge base for all our current and prospective clients, so if you buy a semi-dedicated server plan from us, you will be able to find any information that you’re searching for at any moment. We’ve got heaps of informative help articles, which will help you better understand what is going on in your account – "What’s PHP?" and "What are file permissions?" are only two examples. Our instructional manuals will help you accomplish anything you like – uncompress an archive, import a MySQL database, forward a domain, etc. Additionally, we also have troubleshooting guidelines, which will enable you to find out what causes a certain problem and the viable solutions for it. In case you aren’t able to send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can consult our knowledge base and recover the problem right away. You can access the articles through any Control Panel section, as well as through the dedicated Help section.