1 hour ticket response
PROJISTA’s team of support engineers is committed to providing fast answers to each of your inquiries. We’ll examine your support ticket the second it’s been delivered and will reply back with a solution to the problem within maximum sixty minutes after the customer support ticket submission. In reality, our average customer support ticket response time is twenty minutes.
A Premium–Quality Tech Support Service
Our techs have huge experience in the shared web hosting services market and are practiced enough to provide a fast answer to your problem. If, however, the matter at hand is not within the competency of a tech support engineer, the helpdesk ticket will be forwarded to a programmer or system administrator for additional assistance.
A User–Friendly Help Section
In the Web Control Panel you will find an easy–to–navigate Help Center section where you can get quick hints on how to use our hosting services. You can find the answers to your questions in our F.A.Q. section, find more info in the web hosting account management articles or check our step–by–step video tutorials.
