Website Migration
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Q: Why do I have to transfer my website? What does website migration consist of?
A: The website migration service that we are offering is free of charge (to a certain extent). We will transfer your web site(s) to our ultramodern cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can result in lost data and undesirable network downtime. This is the reason why we will perform all that for you for free!We’ve got highly qualified administrators whose sole responsibility is to make sure that your website works exactly as it did on your previous hosting platform. Our administrators are experts in transferring custom–built web sites, as well as web sites that are based upon well–known web applications such as WordPress and Joomla™.
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Q: How much time will it take for my website to be moved over to your platform?
A: We strive to carry out all web site migrations as quickly as possible. Yet, we do not have a fixed time frame for web site migrations. There are certain elements that you have to take into account – the mere size of your website and the workload of our web site migration staff, etc. We always strive to carry out each migration in under 48 hours. With less sizeable websites, our staff typically manages to finish in less than 24 hours.
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Q: My privacy is important to me. What details do you need to have?
A: We don’t collect any personal information. We will require, however, the login info for your present web hosting account as well as the name of the web site that you need to move.
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Q: My present web hosting account has sensitive data inside. How can I rely on you?
A: Before we can begin the migration of your web hosting account, you must first open an account with us. Opening an account with us will require that you to disclose exactly the same information you have given to your old web hosting provider. We’ve also got an extremely rigid Privacy Policy, which describes how delicate data is tackled.
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Q: Will my site be unavailable during the migration?
A: No. Your website will stay visible online during the transfer. Once everything is done on our end, we’ll notify you so that you can examine it and check for problems. If everything is OK, all you will have to do is edit your domain name’s DNS settings.
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Q: Will my old web hosting provider need to provide any info/assistance?
A: Nah. We’ll never touch base with your web hosting provider about anything. They won’t be aware of the web site migration either.
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Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Essentially, if we can access your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.